Important Member Notice

Tipperary Credit Union is an essential service and will remain open during Level 5 lockdown. We are however from Thursday operating with reduced staff numbers. As a result, we are asking members to please only visit the office if necessary. If you must call to any of our branches please wear a mask. We have redirected staff to help with phone and online queries.

Temporary Changes to Opening Hours
In the interest of the public and staff safety, we have made temporary changes to our opening hours. Please note most credit union services are available online by using our online banking facility and members can also repay loans over the phone by using their debit card. Temporary Revised Opening Times (October 22nd Until Further Notice).

Click Here For Temporary Changes To Opening Hours

We would like to remind Members that most Credit Union services are available online or over the phone.

Click on the links below to view the following information pdfs

How to conduct your credit union business without calling to the premises

Covid-19 Loans Repayment Concerns

Register For Online Banking To Have Full 24/7 Access From Home
Online Banking is the easiest way to ensure you have access to your savings without calling to any of the branches. Members that have registered for cuonline+ online banking can:
• Transfer money online
• Pay Bills
• Setup payees and internal transfers
• Apply for a loan
• Calculate loan repayments
To register for our cuonline + banking service click on the link Register for Online Banking

Download our new Mobile Banking App
Features And Benefits
Access your Credit Union Account from the comfort and safety of your home.
• Biometric login
• Check account balances and transactions
• Full Online Statements
• Apply for Loans Online
• Use your Debit Card to pay your loan
• Freeze/Unfreeze your credit union debit card
• Secure document upload facility
• Pay Bills and Transfer money to your bank accounts
• Set up Direct Debits from your Credit Union account
• Transfer money between your Credit Union accounts
• Calculate loan repayments
• Secure messaging to the Credit Union
For more information and to download our Mobile Banking App Click Here

How Can I Access My Money?
Use our new Debit Card to access your savings. Our new current account service with optional contactless MasterCard Debit card is now available to members. If you have not as of yet availed of this service and you are registered for online banking you can apply online using our easy online application. Find Out More About Current Account

We also offer a standalone ATM service where members can withdraw and lodge funds (savings only) at our ATM located at our Head Office. If you wish to apply for our ATM card please visit any branch office and complete an application form.

How Can How Can I Pay My Loan?
• Use your Debit Card to pay over the phone.
Freephone 1800 62 22 62 or locate your local branch number by clicking on the link Branch Office Details
• Register for Online Banking.
• Register for online banking and transfer money to your loan online. Click on the link to  Register for Online Banking
• Set-Up a Direct Debit.
Set-up a Direct Debit for a regular payment to your loan.
• Set-Up an Electronic Payment (EFT).
Use your IBAN Number to carry out EFT payments from your bank account to your credit union account. Ask a member of staff for your IBAN Freephone 1800 62 22 62

How Can I Lodge To My Savings?
• Use your Debit Card to pay over the phone.
Freephone 1800 62 22 62 or locate your local branch number by clicking on the link  Branch Office Details
• Register for Online Banking.
Register for online banking and transfer money to your loan online. Click on the link to Register for Online Banking
• Set-Up a Direct Debit.
Set-up a Direct Debit for a regular payment to your loan.
• Use Our ATM located at our Head Office (only).
Use our standalone ATM service to lodge or withdraw for your account. Visit any branch to apply for our ATM.

How Can I Apply For A Loan?
• Call any of our branch offices and apply over the phone.
Freephone 1800 62 22 62 or locate your local branch number by clicking on the link   Branch Office Details
• Apply online click on the link to bring you to the loan portal  Click Here

• You can email us at info@tipperarycu.ie

What Do I Do If I Have Any Concerns About Making My Loan Repayment As A Result Of COVID-19?
If you know that your company will be closing temporarily due to COVID-19 please do the following:
• Contact Head Office immediately on (062) 80400 and a member of our Credit Control Team will advise you on all your options.
• Please note it is important to contact us as soon as possible so we can best advise you.
• Warning – If you do not meet the repayment on your loan, your account will go into arrears. This may affect your credit rating which may limit your ability to access credit in the future.

Difficulty In Repaying A Credit Union Personal Loan
Tipperary Credit Union will try to facilitate members where possible. Do not ignore repayment problems, contact a member of our credit union staff to discuss repayment difficulties or potential difficulties. Note Tipperary Credit Union does not give moratorium’s on Loan Repayments.

Difficulty In Repaying A Credit Union Mortgage
If you are concerned you will have difficulty in meeting your next credit union mortgage repayment, or if you already find yourself in arrears, we are here to help. Call our Arrears Support Unit today on Freephone 1800 62 22
62 or (062) 80400, Head Office.

What Controls Do We Have In Place To Prevent The Spread Of The Virus At The Credit Union?
We would like to ensure members that Tipperary Credit Union are playing its part in containing the virus by:
• Placing hand sanitizers in all public offices
• Regularly disinfecting member touchpoints
• Undertaking Regular staff training and communications on the Coronavirus COVID – 19

For more information on Coronavirus Covid-19 we recommend members visit:
https://www.gov.ie/en/publication/472f64-covid-19-coronavirus-guidance-and-advice/https://www2.hse.ie/conditions/coronavirus/coronavirus.htmlhttps://whatsnew.citizensinformation.ie/2020/03/10/coronavirus-and-illness-benefit/