We are introducing a new service to allow you to send instant payments from your credit union account.  This service will live from September 2025 and means payments you send will typically be received within 10 seconds.

We are updating the framework contract that applies to your account in line with Regulation 76 of the Payment Services Regulations.

What’s Changing? You already receive instant payments. From September 2025, you’ll also be able to send them.

What Do You Need to Do? You do not need to take any action if you are happy to accept these changes. If you do not contact us to object before the changes take effect, you will be deemed to have accepted them.

If you do not agree with the changes, you have the right to terminate your framework contract free of charge at any time before the proposed changes come into effect.

You can get more information and a copy of the updated Regulation 76 Information (Framework Contract) by clicking here