Helpful Contact List and Additional Information
Central Bank of Ireland
Their public contacts helpline is open Monday to Friday from 9am-6pm
Telephone: 1890 777777
Citizens Information Board
The Citizens Information Board gives information, advice and advocacy on a broad range of public and social services including health, unemployment, social welfare and money.
Telephone: 0761 07 4000
Consumer Help Website
To know exactly where you stand financially, it is important to have a clear understanding of the words we use. The Competition and Consumer Protection Commission website has a ‘jargon buster’ section which you may find helpful.
Department of Social Protection
You may be eligible for State supports such as Mortgage Interest Supplement and Mortgage Interest Relief-(see Glossary). We recommend you visit the website of the Department of Social Protection which has information in relation to these and any other welfare benefits you may be entitled to.
Telephone: Lo Call 1890 662244
Financial Services Ombudsman
The Financial Services Ombudsman is a statutory officer who deals independently with unresolved complaints from consumers about their individual dealings with all financial service providers.
Financial Services Ombudsman’s Bureau,
3rd Floor Lincoln House
Lo Call: 1890 882 090
Telephone: 01 6620899
Insolvency Service of Ireland (ISI)
The following is a link to the ISI which will provide information on the processes under the Personal Insolvency Act 2012.
Keeping Your Home Website
We suggest you visit the joint website for the Citizens Information Board and MABS, which provides comprehensive information on the services and entitlements available to you, if you are having difficulty paying your mortgage.
Telephone: 0761 07 4050 (Mon–Fri 9.30am to 5pm)
Money Advice and Budgeting Service (MABS)
Are you claiming all of the benefits that you are entitled to?
There may be additional benefits that you could be entitled to but not currently claiming. With offices nationwide, MABS is a Government agency that offers a free and confidential service covering all areas of personal finance.
Their team of professional Money Advisers can help draw up a budget, renegotiate repayments with other lenders and advise you on any benefits that you may be entitled to.
Telephone Helpline: 0761 07 2000(Mon to Fri 9am-8pm)
The Revenue Commissioners website contains information on all tax credits and benefits that you may be entitled to. It also has full details of the various contact numbers for all local centres.
Tipperary Credit Union Arrears Support Unit (ASU)
If you are concerned you will have difficulty in meeting your next mortgage repayment, or if you already find yourself in arrears, we are here to help. Call our Arrears Support Unit today on Freephone 1800 62 22 62 or (062) 51981
Visit our website for all the information contained in this booklet and other helpful information and links:
Other support and assistance links:
- Irish League of Credit Unions: www.creditunion.ie
- Citizens Information: www.citizensinformation.ie
- Revenue: www.revenue.ie/en/index.html
- Department of Social Protection: www.welfare.ie
- Central Bank of Ireland- http://www.centralbank.ie/