Member Identification Requirements
Under the Criminal Justice (Money Laundering & Terrorist Financing) Acts 2010 & 2013, all financial institutions, including Tipperary Credit Union are required by law to collect documentation to verifiy our members’ identity and their residential address.
Please note that where we have been unable to obtain the necessary documentation from a member, we will be required to cease providing services and ultimately could mean having to close accounts.
In order to avoid this, we would greatly appreciate member’s co-operation in providing the Identification documents which have been requested from you. One piece of identification from each section is required.
1. Evidence of Identification (must have date of birth and recent photo)
- Current valid Passport
- Current valid Driving Licence
- Please note we can no longer accept the Personal Services Card as proof of Photographic Identification
2. Evidence of Address (must show your name & current address and be dated within the last 6 months)
- Original Recent Utility Bill
- Original Recent Bank/Credit Card Statement
- Original letter from Government Department/Body
3. Evidence of your PPS number
- Any revenue documentation
- Please note we can no longer accept the Personal Services Card as proof of PPS Number
For Newborn to 16 years you will need:
1. Juvenile’s Birth Certificate (Mandatory)
2. Photographic I.D: Passport if available
3. Proof of Address: parent(s)/guardian(s) utility bill, letter from Government Department/Body or bank statement dated within the last 6 months. (Mandatory)
4. Proof of PPS Number: Proof of the child’s Personal Public Service Number. (Mandatory)
Frequently Asked Questions
Why are you updating Member Records?
Tipperary Credit Union is legally required under the Criminal Justice (Money Laundering & Terrorist Financing) Act 2010 to obtain and hold identification documentation for all its customers.
I have produced ID documents in the past; why am I being asked for them again?
We have reviewed our member records and have determined that we need to obtain a copy of up-to-date identification documentation for you as when you opened the account, the various account opening legislation was not as encompassing. All member information is held securely by Tipperary Credit Union and in line with Data Protection legislation.
Will I have to produce documentation to Tipperary Credit Union on a regular basis?
You may be required to provide proof of your identity to carry out certain transactions. This is an anti-fraud measure, ensuring we know it is you who is carrying out the transaction. This measure is for the protection of your funds. Also if the identification you have previously supplied expires this will need to be updated.
My address has not changed do I still need to provide proof of address?
Yes. We are obliged to obtain up-to-date proof of this under the legislation.
What do I do next?
Call in to any of our branches (Tipperary Town (HQ), Bansha, Doon, Dundrum, Hollyford, Plassey (Castletroy)) with one piece of documentation for each of the requirements. The documentation must be an original document.
Proof of Identity
- Driver’s license
Please note we cannot accept the PSC (Public Service Card) as proof of Identification.
Photo identification must be up to date at the date of presenting it within a branch.
Proof of Address
- Correspondence from a utility company (telephone, mobile, gas, electricity, heating, oil, waste collection).
- Bank Statement
- Correspondence from a Government Department / Body.
Proof of PPS Number (RSI Number/TIN Number)
This must be provided on official documentation, e.g. Payslip, Tax Certificate, P60 (please note we cannot accept the Public Service Card for proof of PPS Number)
*Credit Unions are not permitted to accept the Public Services Card as proof of identity.
** Proof of address must be dated within 6 months at the date of presenting it within a branch.
I do not possess a Passport/Driving Licence. What are my options?
If you have any questions or require further assistance you can contact us on 1800 62 22 62 or call to any branch and talk to our team.
What happens if I don’t provide documentation?
Unfortunately if we do not receive the required documentation by the date specified on correspondence to you we will be forced to suspend transactions on your account. This means that no lodgements to or withdrawals from the account will be permitted. This includes all transactions including manual, automated or through internet banking. Repayments to loans will be permitted to prevent members from developing arrears and their Irish Credit Bureau or Central Credit Register records being adversely impacted.
What if I miss the deadline to provide the documentation?
If you miss the deadline and your transactional ability has been suspended, please call into a branch with the requested documentation and your account can immediately revert to normal transactional abilities.
What if my account gets suspended and I wish to withdraw my funds and close the account?
You are still required to provide the documentation to reactivate your account. Once this is done you may close your account.
Will my dividend be adversely impacted?
No. Your account remains active and all deposits entitled to the annual dividend return. Only transactional abilities are impacted.
Our staff will be happy to assist you and your cooperation in this matter is greatly appreciated. If you require any further clarification or if you have any other questions, please feel free to email us at firstname.lastname@example.org or alternatively you can contact us on 1800 62 22 62